FREQUENTLY ASKED QUESTIONS:

I bought the game on website via humble widget. How do I play it?
Check the email address you used to buy the game. There should be an email from Humble Bundle with a link. If there's none check spam folder just in case.

If you didn't found download link on your email, try to resend download link via this form: https://www.humblebundle.com/resender

To play PC version you'll need to download zip archive and extract it fully somewhere into your drive.



How to update the PC version, that I bought directly on official website?
You'll need to redownload zip archive with new version and extract it fully somewhere into your drive. Feel free to delete old folder. Saves are kept in another(USER) folder and won't be deleted if you remove game folder.



I purchased the premium on iOS and later got a new Apple device. How do I restore premium?
Try to use the button from settings menu inside the game. Your premium should be back.

If that doesn't work, log out of your Apple ID, then restart the iPhone/iPad, turn it back on and then sign back in with your apple id.

Launch the game and try to use restore button again.



On Android my game doesn't start or crashes after showing black screen
Try to go into application settings and clear cache/data of the WorldBox



I purchased the premium on Android, but haven't received it.
Try to do the following:

1. Close our app from the App Manager (may be called Apps on some devices)
2. Go to your device Settings
3. Tap Accounts
4. Tap Google
5. Make sure you're using the right account
6. Synchronize the account
7. Open WorldBox
Your Premium should kick back in. If the app does not restore your paid content right away, restart the app and the device. If this didn't help, do the following:

1. Go to your device Settings
2. Open App Manager
3. Select WorldBox
4. Select Force Stop to close the app
5. Force stop Google Play Store as well
6. Reopen Google Play Store
7. Reopen WorldBox

In case the app does not restore your purchase, try clearing the app cache and data.

1. Go to your device Settings
2. Open App Manager (may be called Apps on some devices)
3. Select our app
4. Select Storage (it may be located in a different place depending on your device)
5. Delete the Data and Cache
6. Go back to the App Manager
7. Select Google Play Store
8. Delete Google Play Store app data and cache
9. Restart your device
10. Open Google Play Store
11. Look for any app
12. Open our app



I found a bug.
If you believe you found a bug, please send bug report using this [Google Form]



When is the next update?
Updates could take about a month or longer.



What is gonna be in the next update? Do you plan to add feature X?
You can see list of ideas and planned features on [Trello]

You can share your ideas and suggestions on Reddit or Discord



Will the game be on Steam?
Yes, Steam release is planned. If you bought the game via humble widget on this www.superworldbox.com - you'll receive a free steam key when game is released there.



How do I share maps?
Here you can find a tutorial about how to do it: [Map Sharing Tutorial]



Will there be a multiplayer?
Super WorldBox was designed as a single-player experience and there are no plans to extend it to include multiplayer at this time.



Can I make videos and monetize them on YouTube? (Video Policy)
Sure! Please include link to the game in description. You're free to create any sort of fan-created playthrough and/or instructional videos and monetize them via the YouTube partner program and similar programs on other video sharing sites.



Can I create fanart?
Yes! Fans are free to create fanworks provided they are not used for commercial purposes. And please share them, we would love to see it!



I have questions about how to play the game
You can ask on Reddit or discord and get to get faster answer. Check for links on top or bellow.



Other problems
If you didn't found an answer on this page or in community places, feel free to contact us via email at supworldbox@gmail.com. It could take a while untill we will be to answer due to high amount of emails.